🛍 1. What types of shoes do you sell?

We offer a wide variety of footwear products, including:

Casual Sneakers
Boots
Everyday Comfort Shoes
Trendy & Fashionable Styles

🚚 2. How long does shipping take?

Order Processing Time: 1–3 business days
Estimated Delivery Time: 7–12 business days (depending on your region)

📦 3. Which shipping carriers do you use?

We partner with various U.S. and international shipping carriers. We select the most suitable delivery channel based on the order’s destination to ensure safe and efficient delivery.

🔄 4. Do you accept returns or exchanges?

Yes, we accept eligible returns and exchanges:

Quality Issues: We cover the return shipping costs.
Non-Quality Issues: The buyer covers the return shipping costs.
Items must remain unused and in undamaged condition.

💳 5. What payment methods do you accept?

We accept a variety of secure payment methods, such as:

Credit / Debit Cards
Select Digital Payment Methods (e.g., PayPal; availability varies by region)

📏 6. Are your shoe sizes standard?

Our shoes follow standard international sizing; however, slight variations may exist between different styles. We recommend consulting the product size chart to make your selection.

📧 7. How can I contact Customer Service?

You can contact us via:
📧 Email: support@instepnest.com

🔁 8. Can I modify or cancel an order?

Before Shipment: You may contact Customer Service to modify or cancel your order.
After Shipment: Orders cannot be canceled; they must be processed in accordance with our return policy.